22nd March 2020

The Victorian government announced earlier today that non-essential services will be shut down in Victoria over the next 48 hours. In light of the events unfolding in our world, therapy services at Bayside Psychotherapy are arguably essential because we play a vital role in addressing the mental health impact emerging and exacerbated by COVID-19 crisis. While we believe this to be the case, we await clarity from government and our respective member associations. However, rather than idly wait, we are working hard to move our therapy services over to Skype or a similar secure platform so you can continue your therapeutic work without interruption. This may well be the final week of conducting face to face sessions in the practice with existing patients, before transitioning to online platforms exclusively. From now, new patients will be booked for Skype, Zoom or Doxy online therapy sessions. Here are some common queries we have received over the years given we are highly experienced in providing distance therapy, as well as guidelines to ensure patients receive the most benefit.

21st March 2020

Mental health services in the time of COVID-19

The corona virus pandemic continues to unfold each day with the most recent measures outlining the maximum number of people in an indoor space whereby each requires 4 square metres of space.

Fortunately the nature of mental health services at Bayside Psychotherapy incorporates these requirements making 1:1 therapy possible.

The escalation of corona virus has been accompanied by rising mental health difficulties including anxiety, depression and loss. This is a reflection of the huge economic impact corona virus has already exerted with many people suddenly finding themselves with fewer shifts, being stood down, losing their jobs or having to close their businesses. It is also in response to distressing reports and images of the impact of corona virus in other countries such as Italy and China where their health care systems have been overwhelmed. And then there are the individuals on the front line including doctors and nurses risking their own health to help others and our amazing crew of staff in essential services such as supermarkets and pharmacies who are working in highly stressful and demanding circumstances. And of course many are in isolation after returning from overseas travel or are unwell with COVID-19.

One cannot neglect their mental health in a pandemic. Individuals with a history of health anxiety, OCD, relationship difficulties or eating disorders may be especially vulnerable during and following the pandemic. We are all being impacted by this in some way. The team at Bayside Psychotherapy are here to offer our expertise obtained through years of training and clinical work to support individuals through this unprecedented experience. We are here and we want to help.

You can book online, or call 9557 9113 to see one of our therapists in our clinic. Our rooms are spacious and we are cleaning surfaces frequently with anti-bacterial agents and ensuring our offices are cleaned regularly and thoroughly.

If you are in quarantine or isolation because of COVID-19 or are starting to self-isolate the team at Bayside Psychotherapy is also ready to conduct online video sessions using secure platforms such as Skype that maximise your privacy.

17th March 2020

We are experiencing an increasing number of requests for sessions amidst the COVID-19 pandemic and we are generally encouraging patients to book Skype sessions (with a few exceptions below). We also greatly appreciate the trust and flexibility many of our existing patients have shown us taking their treatment sessions over to Skype during this time.

Our practice is constantly monitoring the COVID-19 situation to ensure we are responding appropriately and in line with recommendations from the Department of Health and professional associations including the APS and AASW.

We are continuing to operate to serve the community and provide the highest quality of care possible. Many people are feeling anxious as a result of the unfolding situation with COVID-19 and we are here to assist with that (and general associated health anxiety). It may be helpful to read over this information sheet designed by the APS.

We request that you refrain from attending the practice if any of the following apply and instead book a Skype session:

-You are experiencing viral symptoms
-You have been exposed to anyone with corona virus
-You have returned from overseas within the past 14 days or have had close contact with another person who has returned from overseas within the last 14 days

If any of the above are relevant we are able to offer phone and online consultations via Skype or Zoom. If you have an existing appointment, please contact your therapist directly to discuss options such as rescheduling or having the session via Skype.

In fact, even if the above is not applicable to you, we invite you to consider Skype or phone sessions for hypnotherapy, counselling or psychotherapy. At Bayside Psychotherapy, we have been providing such telehealth therapy services for years. Many individuals report experiencing sessions as beneficial or even as being more effective than face to face sessions. During Skype sessions, the patient controls the video/gaze and can speak freely.

For those of you who are attending our clinic in person we are instigating further hygiene procedures including frequent cleaning of high touch surfaces such as door handles and stair rails. Hand sanitizer will be provided in each consulting room (subject to availability, as such items have been scarce), consult rooms will be sprayed with disinfectant after each session and the eftpos machine will be cleaned after each transaction. We also ask you bring your own water to sessions.

We appreciate your cooperation and understanding of these measures. Please contact us on 9557 9113 if you have any queries or to make an appointment. You can also make a booking online.