Online Booking Terms and Conditions
Your use of our site to make an online booking signifies your agreement to the following terms and conditions which supersede any other terms and conditions which may be inconsistent with these terms and conditions:-
1. In making a booking you will be either a patient or authorised by the patient to make a booking on the patient’s behalf.
2. You have made adequate enquiries to ensure that you make a booking with an appropriate therapist so that if you are seeking to make a hypnotherapy appointment, you will book in with a hypnotherapist but if you are seeking to make a booking for a child or an adolescent, you will do so with an appropriate therapist. If the person making the booking is not clear as to which therapist to consult with or which treatment is most appropriate, then you should contact us by telephone or email to discuss the issue.
3. Session fees are payable in full in advance at the time upon which a booking is made and will be non-refundable for any reason whatsoever. Rescheduling of the appointment is possible as long as the request to do so is made with at least 3 full business days notice before the original booking date.
4. The person making the booking must be the authorised credit card holder who will be making the booking online.
5. For hypnotherapy bookings, depending on your circumstances and the therapist, hypnotic trance inductions may not be attempted in the initial session; we have a duty of care to you and believe in thoroughness in order to achieve results.
Bayside Psychotherapy will try to protect your privacy in accordance with the Privacy Laws of Australia. However, Bayside Psychotherapy does not guarantee the integrity of email, Skype, nor of any other online medium in which communications take place between Bayside Psychotherapy and you. Accordingly Bayside Psychotherapy will not accept responsibility for any breach of your privacy due to matters beyond Bayside Psychotherapy’s reasonable control arising out of or connected directly or indirectly with Skype or any other online medium in which communications take place between Bayside Psychotherapy and you. Your personal information and privacy is of very high importance to us. You may use our blog anonymously, however when referring friends, we may request particulars of personal identifying information in order to fulfill a request of yours. We will never rent, sell, trade or deliberately reveal your personal information to any third party without your prior consent unless otherwise required by law.
These Terms and Conditions (Terms and Conditions) apply to every person who uses our information, documents, software, and any other products and/or services that we provide, together referred to as (Services). By using this Site, you signify your acceptance of these Terms and Conditions. For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to Bayside Psychotherapy and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
If you continue to browse and use this Site you acknowledge and agree that you have had sufficient chance to read and understand the Terms and you agree to be bound by them. If you do not agree to the Terms, please do not use the Site.
The information contained in this website is intended fot informative use only. Any reliance you place on the information contained in our website is at your own risk. Before acting on any information, we recommend that you consider whether it is appropriate for your circumstances and make your own enquires to determine if the information, products or services are appropriate for your intended use.
Your treatment is a priority for us and we take it (and the time we put aside) seriously. For bookings of any of our services, we set time aside especially for you and as such we make a commitment to being available for you. No shows and cancellations without plenty of notice disadvantage our therapist’s time (and the time of other patients who may have wanted the timeslot), and generally undermine the ultimate treatment effectiveness. No shows, emails or phone calls to cancel a session within three business days of a booking will result in the full fee being charged (unless we are able to use the time for another booking). Of course, we appreciate exceptional circumstances may arise, but these can only be considered on a case by case basis through a face to face discussion with your therapist during the next session.
Our standard fees are also published on our FAQs page. Any variance is negotiated on a case by case basis commensurate with your individual circumstances, session frequency required and demonstrated commitment to the treatment.